I'm not sure if you remember me. I've been a customer of yours for many, many years now and lets face it, our relationship is on the wane. You don't call me unless you want something (paying) You don't write anymore. Frankly I am starved of your affection and this cuts me deep.
So imagine my surprise when I received a text from you today saying my bill was ready! (you little tease, you) and it seems like you had made a mistake and charged me too much. Dear O2, if you want my attention, send flowers, even chocolates. But lets not muck up my bill. It puts me in a bad mood and quite frankly I'm a bitch when it comes to money.
I spoke to one of your customer services (I use the word service loosely, VERY loosely) representatives. who informs me that you have changed your tariffs and now we are charged individually for MMS messages instead of them coming out of my text allowance!!!!!
Ah O2, is this your way of breaking up with me? Are you trying to make me hate you so much that I leave you? You don't have the strength to do it yourself so if you can make me hate you then it will be less painful?
(You remind me of an ex I once had)
The customer services (LOL) rep then decided to tell me that it wasn't HER fault!!!!!!!!!!!!
Ah bless, O2, your agents need a leetle more of the training courses that you supply if she thought that I would stop talking in an articulate and quite frankly restrained manner and partake of a group hug to make HER feel better. In fact I was surprised she didn't invite me into the loo so that she could sob on my shoulder and tell me all the bad things O2 have been doing to her also!!
So after doing a little bit of research O2, it looks as though you are trying to do a bit of a sneaky one and change EVERYONES tariffs so that people are being charged for MMS messages instead of them coming out of their text allowance and NOT tell them!!!!!
Tut tut O2, that isn't nice of you is it?
Quite frankly O2, if you were a boyfriend you would get yourself a reputation. (and possibly a STD or two)
No-one likes people trying to pull the wool over their eyes O2.
ESPECIALLY paying customers.
So O2, I think it is for the best if we just let our relationship run its course. (till the end of the contract) and then go our separate ways.
Sure you will miss me. I will miss you too, but my new relationship will be built on trust (and more minutes) and a new kick arse phone which lets face it is better than flowers any day of the week.
Farewell O2 my love. it's been fun. but frankly you thought you could take me and all your other customers for granted.
And trust me, you CAN'T.
Big Fashionista x x