Monday, 25 November 2013

Rakuten review

I have to admit, I haven't used Rakuten for years, I was still under the illusion that they just sold CDs, games and DVDs but oh my gosh, I was completely wrong.

I was asked to review the Rakuten experience from the viewpoint of a customer and given points to spend online, which I thought would be easy, a couple of DVDs, maybe a copy of the latest Now CD.

Instead I was ushered into a world of jumpers, SHOES, books and annuals which means I have completed quite a bit of my christmas shopping already.

(It's not even December, this for me is remarkably organised!!!)

I can't show you a lot of the things that I have purchased, because I am sure no-one wants their christmas surprises ruined, but I was completely surprised at the huge range available. ANYTHING that you want, you can now find, they are the gateway to the internet and another great thing is that Normal delivery is free, so if you happened to pick up something like a skull bracelet, for just £2.49,

you aren't going to end up spending the same amount again on postage.

My only issue with the service is the fact that where I ended up ordering 11 items, my inbox practically exploded, I got separate confirmation emails for each item, then when each item was ready to be despatched, then when the items were despatched. it wasn't a huge problem and I actually cannot think of a way around it, but if I ever placed another large order, I would be dreading the emails coming through again.

Overall, the Rakuten experience was a great one. it has opened my eyes to the fact that there is a whole new shopping experience available and next time, when I am searching places like Ebay or Amazon for presents, I will definitely be checking them out too.

Have you used Rakuten before?

What do you think of the shopping experience?

Let me know.

Big Fashionista x x x


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